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A card-not-present chargeback is a payment reversal conducted by a bank in response to a card-not-present (i. The use of this reason code indicates that the cardholder is claiming they did not participate in the transaction, and American Express believes a counterfeit card was used. issuers must not initiate chargebacks for any AFD or ATM transactions outside the U. The tool then uses data to project where future chargebacks will come from and how to either prevent them or fight them through chargeback representment. Chargeback reason codes (MasterCard only): 4870 Counterfeit. But what you really need to know is that what’s happening isn’t actually a rise in chargebacks. 2 Other Fraud – Card Present Environment 81(1) 10. Currently chargebacks for fallback transactions can be raised for counterfeit EMV card fraud transactions in Dispute Management System (DMS) under the reason code 'Counterfeit EMV Card Fraud'. 1 – EMV Liability Shift Counterfeit Fraud; 10. 65 fee for uploading scanned documents. Once filed, the merchant generally has 20. Reason Code Reason Description; 45:. All chargebacks start with a customer making a purchase in person, in an app, or online. 3 applies when a cardholder claims a charge—made in a card-present environment—was. Additionally, Amex uses a fifth "Miscellaneous" category. There are dozens of different chargeback reason codes spread across the different card networks, which correspond to hundreds of different chargeback triggers. This reason code is not supposed to be used for contactless payments, digital wallet payments, or charges that qualify for the “No PIN” program. The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. 4860 Credit Not Processed. July 1, 2016 in Chargeback Expertz, Chargeback Management, Chargeback Policy, Chargeback Prevention, Chargeback Reason Codes, Chargeback Representments, Chargeback. Get your complete guide to Amex reason codes, including all the detailed information, chargeback time limits, and other important information you need. Let's take a look at what merchants need to know about QR code payments. 5: Visa Fraud Monitoring Program:What is Visa Reason Code 11. Other Ineligible Transactions Under Reason Code 62, Condition 2 . Authorization Reason Codes. “The fact that the U. The actual underlying cause of this chargeback is. Cardholders and card issuers can place disputes on transactions for a variety of reasons including product returns, defects, cancelled reservations, and card processing errors. , Aug. What if the terminal cannot read the chip on a card? 9. S. Additionally, Amex uses a fifth "Miscellaneous" category. txt) or read online for free. A02 No Valid Authorization. PRINCETON JUNCTION, N. Analyze your chargeback data. The first two digits indicate what category the reason code falls under: 10 for Fraud, 11 for Authorization, 12 for Processing Errors, and 13 for Customer Disputes. If the card wasn’t counterfeit, provide proof the POS processed a chip card transaction. 1 EMV Liability Shift 10. The Late Presentment chargeback rights and language were moved from chargeback reason code 4834 (Point of Interaction Errors) to reason code 4808 (Authorization-Related Chargebacks). Make sure you differentiate between card-absent and card-present transactions during clearing by noting internet, phone, or mail orders. An issuing bank or issuer is the cardholder's lender or bank. The description, missing imprint, is a reference to the. This chargeback occurs when merchants do not adequately provide currency information. Does EMV apply to Card Not Present(CNP) transactions? 10. 4 – Other Fraud, Card-Absent Environment. They were mandated by the Internal Revenue Service in 2004 to facilitate tax. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. Pro Tip: Prepare a chargeback representment template that you can edit per incoming disputes, and be sure to include. A chargeback happens when a customer asks their card-issuing bank to reverse a transaction. DESCRIPTION. 2 EMV Liability Shift Non-Counterfeit Fraud: Mastercard: 4870 - Chip Liability Shift 4871 - Chip/PIN Liability Shift: Discover: UA05 - Fraud Chip Card Counterfeit 4871 - Fraud Chip and Pin Transaction:Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. 1: EMV Liability Shift Counterfeit Fraud: The cardholder is claiming that they did not authorise or participate in a transaction that you processed. The tickets were held at the box office, and no signature, swipe or imprint. By the same token,. 1 Category Fraud. It is likely that card “shimmers,” or EMV skimmers, were involved in most of these reported scams. This reason code covers chargebacks related to the EMV liability shift, which leaves merchants liable for fraudulent transactions in which the card had an EMV chip, but the merchant processed the transaction without using it. How EMV can help avoid potential chargebacks. • Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. Each bank card network has its owner list of reason codes banks must prefer from. Chargeback reason American Express reason code Discover reason code Visa reason code Mastercard reason code; Card wasn't present at the time of transaction: F29: UA01: 10. Code. A new 4 byte reason code will be used moving forward. While the format of chargeback reason codes. 102. Be aware that Cartes Bancaires chargebacks with reason code 45 are not defendable. 12. “CVV2” refers to the fact that it is the second-form deployment of CVV (card verification value) technology. Equally, U. Issuers will not have the ability to submit lost/stolen fraud chargebacks for chip-on-chip (contact or contactless) AFD transactions. This makes purchases with chip cards much safer than magnetic stripe purchases. Step 2: Customer initiates the chargeback. Fraud brings big costs to small businesses. 04/09/14 Discover: DC, U02. without a reason code will be assigned a default code of 1. These provide additional details about the chargeback, which may be industry-specific. Written by Jenna Acquaviva. Attacks were up nearly 700% in just the first half of 2022. The shorthand description is “EMV Counterfeit. Therefore, the issuer may submit a chargeback for a Payment Transaction using the message reason code 4842 before the 30-calendar day presentment time frame normally required for this message reason code. 10. American Express chargeback reason code F30 falls under the “Fraud” category. Category Fraud DESCRIPTION Why did I receive this chargeback? You processed a transaction with a counterfeit card, and the cardholder claims he or she didn’t participate. When a transaction is declined, the specific code provides information about the reason for the decline. Card networks assign a specific reason code to every single chargeback they process. American Express, Discovering, Visa. Chargeback Reason Code 62—Counterfeit fraud pertains to the EMV liability shift. Other Fraud—Card Absent Environment. 1. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a. This reason code is not supposed to be used for contactless payments, digital wallet payments, or charges that qualify for the “No PIN” program. ; Help Center Find answers to common questions about Midigator’s technology,. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. About Visa chargeback reason codes. 4 Fraud – Card-Absent Environment. UA01 Fraud – Card Present Transaction. 2 is an updated version of legacy Visa reason code 81, which was phased out under the Visa Claims Resolution initiative. 00. The most common downside of SMS verification is that it adds a layer of friction to the purchasing process, which means there’s a chance that customers will get annoyed, have second thoughts, and abandon their shopping cart. EMV: No. 9 percent chargeback ratio. Proof you have already refunded the transaction and credited the cardholder’s account. This generally means the transaction was processed without the official go-ahead. Chargebacks may happen for a variety of reasons: the most common are returns of goods, cancelled services, quality disputes or processing errors, and fraud. 5 under Visa Claims Resolution). But what you really need to know is that what’s happening isn’t actually a rise in chargebacks. Visa Merchant Official Documentation. 1? Chargeback reason code 11. 2 falls under the “Fraud” category. 10. Other Fraud—Card Present Environment. American Express chargeback reason codes, much like Discover, bear one important difference from those under Visa and Mastercard: the issuing bank is also the card network. S. This becomes less likely as consumers achieve greater awareness of the dangers of online fraud and encounter. The chargeback is ordered by the bank that issued the consumer's payment card. J. You can learn more about each one by visiting the Mastercard Chargeback Guide. Feel free to submit topic suggestions, questions or requests for advice to: win@chargebackgurus. The chargeback reverses a money transfer from the consumer's bank account, line of credit, or credit card. This chargeback reason code applies when a merchant processes a transaction without using the magnetic stripe or EMV card chip data, and the cardholder claims that they did not participate in the purchase. EMV (so called because it was developed by EuroPay, Mastercard, and Visa) cards create a unique encrypted code for each transaction. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. If you receive a chargeback, it is imperative to review the provided reason code so you can take actionable steps to avoid future chargebacks, especially for the same reason. P07 – Late Submission. They do this to prevent fraudulent and reckless merchants from abusing the system and causing consumers to lose confidence in the safety of. Now, 10. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). 17, 2016 -- Issuers, acquirers and merchants looking to fully understand new types of EMV-related chargeback reason codes that have been established for both counterfeit and lost/stolen fraud can get answers to their questions at a U. Thanks for following the Chargeback Gurus blog. Hence, she disputes the merchant under the Reason Code 71: Declined Authorization. American Express Chargebacks / Disputes. and other countries, and an unregistered trademark ® is a registered elsewhere. Chargeback Reason Codes List for Mastercard Chargeback Code Chargeback Reason 4801 Requested Transaction Data Not Received 4802 Requested / Required Information Illegible or Missing 4807 Warning Bulletin File 4808 Requested / Required Authorisation Not Obtained 4812. 1 — EMV Liability Shift Counterfeit Fraud. Discover is a credit. Mastercard Chargeback Reason Code 70: Chip Liability Shift. e. 4:. A02 – No Valid Authorization. and the implementation of payment network counterfeit and lost/stolen fraud liability shifts, chargeback reason codes were established for (1) counterfeit, and (2) lost/stolen EMV chip card transactions covered by those chip liability shifts. Cardholder Disputes. Understanding these reason codes can help you identify the cause of the chargeback and take steps to prevent it from happening again in the future. S. youtube. Chargeback reason code 10. Since October 1, 2015, merchants accepting card present (CP) transactions that are not equipped with an EMV card reader. Step 2: Make sure the terminal or system is properly configured for EMV acceptance. 4 Other Fraud – Card Absent Environment 93(1) 10. Visa Chargeback Reason Codes; MasterCard Chargeback. Reference these when rebutting cardholder disputes at your small business. Always submit an authorization request, no matter the transaction amount. 11. American Express Chargebacks / Disputes. This could happen as a result of fraud or merchant abuse. S. The webinar, “EMV. The most common form of CNP transaction is an online purchase. Sift’s Visa chargeback reason code guide features. 6. Card networks send these codes to merchants to indicate why a chargeback has been filed. 4853 – Cardholder Dispute – Digital Goods Purchase of $25 or Less. Understanding these reason codes can help you identify the cause of the chargeback and take steps to prevent it from happening again in the future. The issuer remits the chargeback with a reason code back to the merchant’s acquiring bank. com. 4807 Warning Bulletin File. Visa chargeback codes have undergone revisions over time, so it’s essential to verify the information with the latest Visa documentation, as it may change. P08 – Duplicate Charge. Once filed, the merchant generally has 20 days to respond to the. Try Shopify free for 3 days, no credit card required. Take the time to note the following dispute reason codes for Visa. The Stakes: Ignoring reason codes can lead you to confuse valid chargebacks for problematic ones. migration to EMV chip payments and accompanying fraud liability shifts, new types of chargeback reason codes have been established for both counterfeit and lost/stolen fraud that issuers, acquirers and merchants need to fully understand. For example, 10. 4859 Addendum, No-show, or ATM Dispute. P03 – Credit Processed as Charge. EMV Liability Shift Counterfeit Fraud. Chargeback reason code 4870 has to do with whether or not the merchant in question has installed and is using terminals that can accept EMV or “chip” payment cards. 10/21/14 Updated Chargeback Time Frames: Added Reason Code 05; Addendum Reason Code PM; Changed TF time frame from 120 days to 540 days. migration to EMV chip payments and accompanying fraud liability shifts, new types of chargeback reason codes have been established for both counterfeit and lost/stolen fraud that issuers, acquirers and merchants need to fully understand. It’s just what it sounds like—the reason they’re fighting the charges. Despite all the rules and guidelines, the outcomes of the chargeback process can be, at times, subjective, and can vary based on the scenario, merchant payment. 2 Declined Authorization. 1% of Visa transactions are chip-on-chip2 •Goal of EMV: Prevent card-present fraud at the retail POS1. 2. 4812 Account Number Not On File. Like other chargebacks, claims that EMV transactions were counterfeit can be. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. The cash-back portion of a debit card transaction cannot be subject to chargebacks. 2 - EMV Liability Shift Non-Counterfeit Fraud. 13. Here are a few high-level examples. Digital marketing firm Juniper Research predicted that the use of QR codes for electronic payments in the US will increase by 240% from 2020 to 2025. Code: Category: Description: 10. Now the cardholder claims the purchase. Visa has three merchant chargeback threshold categories: Early warning – allows 75 chargebacks and a 0. Cost. American Express Chargeback Codes (2023) American Express functions as a card network and an issuing bank. 2 – EMV Liability Shift Non-Counterfeit Fraud 10 . October 15th of 2021 marked the six-year anniversary of EMV implementation in the US, as well as the fraud liability shift. EMV service code must be 2XX or 6XX – if a value of 1XX has been authorized then this chargeback code could not be applied as the issuer has authorized a magnetic stripe transaction. Each code corresponds to a specific issue or problem the customer has experienced with the purchase. You could also end up submitting the wrong evidence, which will cost you time, money, and standing with the bank. When you get one of these response codes, you’re going to have to ask the customer to provide a different payment method: 5 - Do Not Honor. S. A chargeback reason code is just what it sounds like: A code indicating the reason a charge was disputed and a chargeback occurred. 105. Chargebacks for card-present transactions have jumped by 50% since the Oct. 2: EMV Liability Shift Non-Counterfeit Fraud: 10. Credit card companies use chargeback codes to classify the reason for a disputed transaction. Visa chargeback reason code 75 is filed as an honest mistake. 10. Batch chargeback process. Visa organizes their. 2 – EMV Liability Shift Non-Counterfeit Fraud: 120 days. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. Additionally, tools like EMV chips and tokenization can provide further security. Steps to Prevention. This is an independent consortium drawing its name from the three card brands—Europay, Mastercard, and Visa—that first launched the technology. American Express chargeback reason code F10 falls under the “Fraud” category. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. EMV Liability Shift Non-Counterfeit Fraud. 3 - Other Fraud, Card Present Environment. Euro MasterCard Visa (EMV) uses chip card based technology. Mastercard chargeback reason code 4853 is one of the numeric labels assigned by banks to each customer dispute, indicating the given reason for the claim. This means that even if the consumer makes a purchase through a guest checkout, they can, if they use the same device, make a purchase as a guest without entering card or payment information. Visa Chargeback Reason Codes. EMV fraud prevention technology is a product of EMVCo. A PIN-preferring (either online or offline PIN) chip. Counterfeit liability shift likely chargeback outcome table Goods / Services Damaged or Defective. 3. Time Limit (Issuer/Cardholder) 120 days recommended. Your comprehensive guide to chargeback reason codes, transaction modifiers, time limits, and compelling evidence for the four major card brands. The EMV SRC system can use device information to pull customer and card information through the system and automatically verify the customer. April 2018_Chargeback Reason Code Encyclopedia. 57 - Transaction Not Permitted to Cardholder. 6. The code is used to help verify buyers during a card-not-present transaction. Proof that the chargeback is invalid because it doesn’t adhere to Mastercard requirements. Visa chargeback reason code 10. 51 - Insufficient Funds. 1 EMV liability shift. This makes them nearly impossible to dispute. Excessive Chargebacks: The merchant exceeded established chargeback thresholds. Visa also overhauled its system of chargeback reason codes. However, for simplification, they are divided into eight categories:. 1 chargeback. S. Select a tab to see the possible reason codes for each dispute event category, divided by scheme. But in reality, chargeback reason codes aren’t always as insightful as they appear to be. It issues them a credit card and manages their account. ”. 4853 – Cardholder Dispute – Goods or Services Not as Described or Defective. Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRRAmerican Express Chargebacks / Disputes. 4807 Warning Bulletin File. 196The Code 10 call gives merchants a chance to bring possible fraud to the card issuer’s attention and receive instructions from them about how to proceed with the transaction. EMV 3DS - EMV 3DS is based on a three-domain model for the purpose of authenticating a cardholder during an electronic commerce (e. . It’s vital that you know the chargeback’s reason code so you can properly craft your response. Both EFM and ECM measure compliance at the MID level. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions onLegacy and Standard Chargeback Codes. An acquiring bank or acquirer is the merchant's bank. Proof that the transaction was initiated with an EMV chip and authorized offline. Instead of storing information on magnetic stripe card. Use this report to check the status of all chargebacks disputes and retrieval notifications within the report range. Despite that fact, AFD operators — those using merchant category code 5542 (automated fuel dispensers) or 5541 (service station) — were exempted from EMV liability rules for several years. Code Description; 10. This list was generated 5/4/2022. For compliant solutions that can be used standalone or integrated,. Proof the transaction was key entered. Chargeback reason code 10. List of Chargeback Reason Codes. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions onThe chargeback reason codes were created to standardize the list of acceptable reasons a bank may submit a card chargeback or a direct debit chargeback on behalf of its customer. Chargeback Reason Codes. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 1: EMV Liability Shift Counterfeit FraudPreventing chargeback Reason Code 62. 10. 1. The Clover® trademark and logo are owned by Clover® Network, Inc. However, it may also have. This claim strongly suggests that the merchant processed a stolen card on a payment. S. Visa groups its chargeback codes into four main categories—fraud, authorization, processing errors, and customer disputes. 1 Card Recovery Bulletin or Exception File. A chargeback happens when a customer requests for a transaction to be. American Express, Discovering, Visa. 11. 10. Use fallback options—like manually entering transaction data—as a last resort. Merchants are liable for any fraudulent activities that happen after swiping a customer’s EMV card (instead of processing a chip and pin transaction). What Are the Different Chargeback Reason Codes? There are over 100 chargeback reason codes. Train your staff to process and handle card-present transactions properly. facebook. In order to identify the reason a customer disputed a charge, it can be helpful to examine the reason code on the chargeback. 10. The exact reason for the increase is unknown, but some professionals think issuers are using the EMV reason code during chargeback processing. Amex uses the same four main categories as Visa to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. For gas stations, the shift was repeatedly delayed until it eventually took place on April 17, 2021. A credit card authorization code is a two- to six-digit alphanumeric code that indicates whether a transaction has been approved or declined. American Express recommends your point-of-sale system be EMV chip- and NFC-enabled. For example Visa limits cash back to a maximum of $200 in most countries. 1: EMV Liability Shift Counterfeit Fraud: The cardholder is claiming that they did not authorise or participate in a transaction that you processed. Responses to retrieval requests that are over 4 pages will. It could be a PIN or signature. If the merchant can provide documentation that the EMV chip was read—and that all of that data was transmitted to Visa—a reversal may be possible. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. A01 – Charge Amount Exceeds Authorization Amount. S. Category. For each reason code, a definition is provided along with the merchant’s actions—or failure to act—that may have caused the chargeback,Card-not-present chargeback. EMV. About Visa chargeback reason codes. Generally speaking, cardholders have 120 days from the transaction date to file a chargeback. Set Up Custom Reason Codes; Video Tutorial Library; How to Set Up Fraud Alerts in Kount Command;Princeton Junction, N. By entering your email, you agree to receive marketing emails from Shopify. Mastercard Chargeback Reason Code 73: Duplicate Transaction. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions ontransactions with a CPD before 1 October 2017. Reason Code 04. 10. Since then, if you don’t have or don’t use an EMV reader for a chip and pin transaction that is subsequently challenged, you will likely be on the hook for all the costs associated with a Code 10. 2 falls under the “Fraud” category. The Initial Effects of EMV Migration on Chargebacks in the United States; Dispute Resolution Management During COVID-19 (Public Version) May 1, 2020;. Every chargeback has a reason code associated with it. A chargeback filed due to buyer’s remorse is a prime case of friendly fraud; a situation where a customer side-steps a return policy in order to gain an illegitimate refund. until 1 October 2017. They also have an early warning threshold which warns merchants that are approaching the limit without imposing any penalties. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. Fraudsters will often ask merchants to manually key in a card by claiming that the EMV chip isn’t working. Managing. The following chargeback reason codes are related to EMV: Visa: 10. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A purchase occurs. Visa Chargeback Reason Codes. This is is a 2- to 4-digit alphanumeric code meant to identify the reason for the dispute. MasterCard Chargeback Reason Codes: Authorization Issues (Codes 3000 - 3011) Authorization issues occur when a merchant fails to obtain proper authorization for a transaction or when the transaction amount exceeds the authorized amount. If you do choose to dispute these chargebacks, you are putting yourself at risk of incurring additional fees: Reason code. Whether or not SecureCode will make a significant difference in any individual merchant’s chargeback rate depends on the nature and source of their. Chargeback Reason Codes. About Discover chargeback reason codes. 4808 Authorization-Related Chargeback. Stay informed and protect your business from fraudulent transactions. Workflow. If using any other currency than this, it should be equivalent to the specified amount. 1 applies when the issuing bank receives the same transaction more than one time. Overview. Equally, U. These new chargeback reason codes are a result of. ©Code UA06 chargebacks are often caused by a fraudster with a stolen credit card targeting a merchant who doesn't have chip-and-PIN compatible payment terminals or convincing a merchant to bypass PIN entry. Contactless payment fraud refers to any attempt to make unauthorized purchases using information obtained by hijacking a near-field communication (NFC) -enabled transaction. each reason code has been categorized under four categories Dispute Condition – is the description of the Reason Codes. Since the chargeback process can be costly and time consuming, merchants should consider it an important priority. Payments Forum webinar being held this September. Managing chargebacks, cardholder disputes, copy requests and chargeback reason. Use standard authorization criteria with Issuer - not eligible for chargebacks: 1: CAVV failed verification (authentication) - Issuer approves authorization:. Steps to Prevention. Recognize. Once filed, the merchant generally has 20. The Visa chargeback reason codings system underwent a major overhaul in May 2018 as part of their new Visa Claims Resolution (VCR) initiative. . 104. About American Express chargeback reason codes. The tickets were held at the box office, and no signature, swipe or imprint of the card was obtained when the tickets were released. linkedin. Reason Code 03. Reason Code – 13. The following table lists critical values used in the fallback compliance/chargeback process by networks participating in the development of this guidance document. 65%, Visa asks the merchant and their. List and additional information about all reason codes by card brand. These are only a handful of common Visa chargeback reason codes. It accepts payments for the merchant through the payment processor and credit network and. These codes can help a merchant with an inquiry or chargeback reversal. Signifyd’s Revenue Protection solution offers fraud screening services to help merchant subscribers protect against fraudulent or unauthorized activity with respect to certain e-commerce transactions, as classified by the applicable card processor’s chargeback. Chargeback Code. It is likely that card “shimmers,” or EMV skimmers, were involved in most of these reported scams. [1]. 4 In connection with the migration to EMV in the U. When a chargeback is filed, a bank selects the code. NOTE: Domestic Processing Violations are not a covered reason under new Visa chargeback codes. Chargeback reason code 10. 1 – EMV Liability Shift Counterfeit Fraud Dispute Code 10. Other Ineligible Transactions Under Reason Code 62, Condition 2 . Proof you have already refunded the transaction and credited the cardholder’s account. S. 4841 Canceled Recurring or Digital Goods Transactions.